Comments on your Facebook and Instagram posts, DMs, WhatsApp, website chat and support email — answered by your team (or your AI) from a single place. Nothing slips through.
Every comment on your Facebook or Instagram posts becomes a conversation. Reply publicly, reply privately in DM, hide, delete or like — without leaving the inbox. Keyword rules can answer, hide or escalate before a human even looks.
Moderators see only your workspace. Assignment, teams, labels, automations, CSAT and reports included.
Connect your existing support mailbox. Customers keep writing to your address — replies come from it, too.
Answers come only from your own knowledge base, with confident hand-off to a human when it's unsure. Every AI action is logged.
A lightweight widget with verified customer identity, or create tickets straight from your backend.